Support – Apps & Games by TQuality BV
Questions, problems or feedback? Email us:
Please mention which app you are using, your device (iPhone or Apple Watch) and your iOS or watchOS version. That helps us solve the problem faster.
I NEED WATER
I NEED WATER helps you drink enough water every day. Each glass you log helps a plant grow on your Apple Watch, and your iPhone shows your garden.
Why does the app ask for Apple Health access?
With your permission, the app saves your water intake to Apple Health and can read it from there. This is optional. You can change it at any time in Settings > Health > Data Access & Devices.
I don't receive reminders
Check that notifications are turned on for the app in Settings > Notifications on your iPhone, and in the Watch app on your iPhone for your Apple Watch.
I bought the full version but it is not unlocked
Make sure you are signed in with the same Apple ID you used for the purchase, then use the restore purchases option in the app. Still not working? Email us.
How do I get a refund?
Payments are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com.
How do I delete my data?
All data is stored on your own device. Deleting the app removes it. Water intake saved to Apple Health can be deleted in the Health app.
Privacy
Our apps and games do not collect personal data. Read the full privacy policy.
About us
Our apps and games are made by TQuality BV, a Belgian company (company number 0755.752.041). Visit tquality.be.